Policy
Shipping
How hardware orders are delivered, what ships where, and how third-party listings differ from orders placed with swaymAI.
Template content. This page is placeholder copy written for the storefront build. It must be reviewed and replaced by the business (and its legal advisor) before launch — it is not legal advice and is not a binding policy.
Where we deliver
swaymAI currently ships inside India only. Checkout collects a PIN code so the courier can validate serviceability before the order is confirmed.
Delivery timelines
Delivery estimates are shown at checkout and depend on the item, the destination PIN code and the courier. Large items — workstations and rack nodes — may need a scheduled delivery slot rather than a standard drop-off.
We do not publish fixed delivery promises on this page because they change with stock and courier capacity. The estimate attached to your order is the authoritative one.
Shipping charges
Shipping is calculated by the order service and shown as a separate line in your cart and at checkout before you pay. Any free-shipping threshold is displayed in the cart, along with how much more you would need to spend to qualify.
Third-party merchant listings
Some listings are sold and shipped by partner merchants. Those orders are placed on the merchant's own site: their shipping policy, timelines and charges apply, and they handle delivery support. We label these listings clearly on the product page.
Damaged or missing shipments
If a parcel arrives damaged or does not arrive at all, contact us with your order number as soon as possible so we can raise it with the courier.